Did you know that you can help out future patients and your healthcare professional simultaneously simply by sharing a brief, truthful review online?
Seeing as increasingly more people count on online reviews in finding a healthcare provider, simply sharing your experiences can convince someone to finally attain the help they require. Plus, you can facilitate your hearing care professional to address any issues that could enhance the practice—in turn ensuring a positive experience for potential patients.
Are you ready to make a difference in people’s lives? The following are four additional reasons why you should review your hearing care professional online.
1. It’s simple to publish a review online
Numerous hearing care providers have a website with a page focused on reviews, and this is the best place to begin. Quickly navigate to the website, find the review link, and post a brief review right on the website—all in less time than it takes to make a cup of coffee.
2. You can help people finally seek the help they need
As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will trust web-based reviews as much as personal recommendations.
Which means 8 out of every 10 individuals will consider your review as seriously as a personalized recommendation. So if you had an enjoyable experience, providing a positive online review is hands down the best way to get the message out, assisting other people to get the same quality of care.
3. You can help construct a fair picture of the practice
Studies have shown that people are appreciably more likely to publish reviews following a bad experience than after a positive one. This generates a negativity bias that can portray the practice in a bad light.
Nobody is perfect—and no practice is either. Whether the negative reviews are justified or not, they will likely get submitted. And if the positive experiences go undocumented, this will produce a distorted picture. If you feel that the practice deserves a good reputation, you can help them out by publishing a positive review.
4. You can help your hearing care provider improve the patient experience
We believe in truthful, respectful reviews, without consideration to whether those reviews are positive or negative. However, we also are convinced that attempting to remedy issues privately is the best place to start.
If you’ve had a negative experience, it’s almost always best to first get in touch with the practice in private. In many cases, the issues can be sorted out whereby both parties are pleased. However, if the issues were not remedied to your satisfaction, you may believe that your negative experience must be shared.
In that case, in the name of honesty, you may want to submit respectful recommendations that can help the provider strengthen the patient experience. This ultimately helps the practice and creates a more rewarding experience for prospective patients.